Frequently Asked Questions
Which payment methods do you accept?
We accept payment securely online or over the telephone by most major credit / debit cards but we can not accept American Express.
Alternatively if you prefer to pay by cheque you can send it to:
Covet & Desire
7 The Old Dairy
North Street
Melton Mowbray
Leciestershire
LE13 1NL
Products will be dispatched after they cheque has cleared our bank (approximately 7 working days). Sorry we do not accept cash through the post.
How secure is paying online with my credit/debit card?
The website is secure and Covet and Desire use Worldpay to process all credit card transactions. Worldpay is part of the Royal Bank of Scotland group. When an order is submitted to Worldpay the number of the card is encrypted and no member of staff has access to it. We also accept orders over the telephone, at no extra cost and we use Worldpay to process the order. However, paying online is the most secure way to pay.
If you require further details of security when shopping on line and using Worldpay please visit www.worldpay.co.uk
How long will my delivery take?
Delivery times depends on which option you choose. All products except corsets are kept in stock so are usually despatched within 24 hours. If you need your order quickly please choose one of our express options.